Privacy

This privacy policy sets out how CommercialMortgageLink.co.uk uses and protects any information that you give when you use this website.

Commercial Mortgage Link is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Commercial Mortgage Link may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/08/2016.

Using your personal information
We will treat all your information as private and confidential (even when you are no longer a client) except where we are permitted by law or where the disclosure is made at your request or with your consent in relation to arranging your loan. Where your application has been introduced to us by a third party, we may disclose information concerning the progress of your application to them.
We will store the information about you on computer and in other records and will take appropriate measures to keep your data secure. We will only use this information for the purposes registered under the Data Protection Act 1998.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Providing a service.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Access to your information and correction
The Data Protection Act 1998 gives you rights to request your personal information that we hold about you. We may charge a small administrative fee (currently £10) for supplying the information, and may as appropriate require proof of your identity before doing so. You can ask us to change your personal information to keep it accurate and up to date.
If you want to find out what information we hold about you, please email us at: info@commercialmortgagelink.co.uk or write to us at:

Commercial Mortgage Link
Office 34,
67-68 Hatton Garden
London
EC1N 8JY.

How we will use your information
In assessing your enquiry for a loan or mortgage we may make enquiries about you, including searching any records held by credit reference agencies and checking your details with fraud prevention agencies. If you give us false or inaccurate information and we suspect fraud, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

Marketing
Unless you advise us to the contrary, we may contact you by phone or electronic mail to discuss relevant products which we feel may be of interest to you. If you do not wish to be contacted by us offering other products which we think may be of interest to you, please write to the Data Protection Officer at the address above, or e-mail us at: info@commercialmortgagelink.co.uk

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Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Check You Are Using A Secure Site
Check your browser encryption strength by using your mouse to hover over a padlock icon in the bottom right hand corner of your browser window (it should be a closed padlock). When you do this, it should tell you that it is SSL Secured 128 bit.

Payment Security – Storing Your Card Details
We do not record or store your credit/debit card details on the website. We do not take or process any payments via this website.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer or mobile device. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

By completing any of of forms you may be contacted by us or one of our direct partners. You may change your mind at any time by writing to or emailing us at: info@commercialmortgagelink.co.uk

We will not sell, distribute or lease your personal information to third parties outside of the mortgage process unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

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